Crisis Intervention

Crisis Intervention at Hearthstone Support Residential Treatment Center

Immediate, Compassionate Support When It’s Needed Most

At Hearthstone Support, our 24/7 crisis intervention team provides rapid, trauma-informed care to help children (ages 6-17) safely navigate emotional and behavioral emergencies. We focus on de-escalation, stabilization, and healing—never restraint or punishment.

Our Crisis Care Approach

1. Prevention & Early Intervention

✔ Recognizing warning signs through staff training
✔ Predictable routines to minimize triggers
✔ Calming spaces in every living area

2. Trauma-Informed De-Escalation

✔ Verbal intervention techniques
✔ Sensory tools (weighted blankets, fidget items)
✔ Staff trained in Nonviolent Crisis Intervention®

“Your team stayed calm when my son couldn’t—that’s when healing really began.” – Grateful Parent

3. Safety First Protocol

✔ 1:1 staff support during crises
✔ Protected spaces for regulation
✔ Medical oversight for high-risk situations

4. Post-Crisis Support

✔ Therapeutic processing with counselors
✔ Behavior plan adjustments
✔ Family notifications within 1 hour

Why Our Approach Works

✅ Reduces repeat crises by 60% (internal data)
✅ Teaches self-regulation skills
✅ Maintains dignity during difficult moments

Children who receive proper crisis intervention are 3x more likely to stay in treatment programs.

Our Crisis Response Team

Licensed Mental Health Professionals
RNs on-site 24/7
BCBA Behavior Specialists

All staff complete monthly drills in:

Childhood trauma responses
Suicide prevention
Emergency protocols